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BMO Recognized with Two Awards for Digital Innovation

March 10, 2021 | Customers, Recognition

BMO today announced that it has been recognized with two digital innovation awards for BMO CashTrack, an artificial intelligence (AI) driven capability that identifies and helps customers avoid potential cash shortfalls. The solution was recognized by BAI as part of their 2020 Global Innovation Awards. As well, the solution has won a 2021 Celent Model Bank Award for financial wellness.

CashTrack leverages AI and machine learning models to provide customers with financial insights to intelligently and accurately predict cash shortfalls up to seven days in advance across a customer’s accounts – a differentiator in the Canadian market. Customers receive insights from CashTrack directly within the BMO mobile banking app.

“We’re seeing the increasing potential of digital to help customers move the needle on their finances – we expect this to continue as we turn the page on COVID-19. Our team has been continually working to meet our customers where they are with a seamless digital banking experience and are increasingly focused on translating our strength in advice to a digital context,” said Mathew Mehrotra, Chief Digital Officer, BMO Bank of Montreal. “These awards recognize the digital-first approach we’re taking to help our customers make real financial progress.”

The 2020 BAI Global Innovation Awards recognize organizations from around the globe that have demonstrated successful efforts to move the industry forward through the introduction of innovations positively impacting profitability, efficiency and customer experience across the Awards categories.

Celent’s annual Model Bank Awards recognize the best practices of technology usage in different areas critical to success in banking. Nominations are submitted by financial institutions and undergo a rigorous evaluation process by Celent analysts.

To learn more about BMO mobile banking or to download the BMO banking app, visit   

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